Learning
Knowledge articles for your Janison Learning Product
- How do I remove a tag from appearing in the Tags dropdown of a Catalogue Item?
- How to restrict a group to access a Catalogue Item base on its provider?
- Learner with cancelled enrolment is being re-enrolled due to User Enrolment Rules
- Why are some of our user managers do not receive an email notification when a learner submits an assignment?
- We would like to setup a pop-up question that appear whenever a learner selects a session. And how do we run a report to know their answers?
- Why are users not receiving an email notification of a successful enrolment in a self-enrolment course?
- Author’s name does not appear when I browse a Catalogue Item in Browse Learning
- Why are we not receiving email notifications when someone comments or posts in the discussion forum, even when the email notifications are enabled
- Why are learners seeing a ‘Not Attempted, 100% Completed’ in some of their completed assets?
- Why does the data in the “Modified On” column keep changing when I run a Customisable Report on the ‘User Entity’?
- How do i prevent a user from selecting a Session in a Learning Event?
- How can I stop an old discussion forum from appearing when I access a Catalogue Item?
- How do we put an image in the Learning Objective of a Catalogue Item?
- Why is the number of attendees different when viewed from Manage Session to when viewed from Mark Attendees?
- Unable to move a user to another session, an error "No incomplete progress record found for event to assign session" appears
- Error "Failed to enrol user" occurs when doing an Import Attendees in a Session
- If I change the content of the SCORM learning assets, will it affect the progress of existing enrolments?
- Which setting would give a marker the option to allow a student to resubmit their assignments?
- Why are the number of questions displayed on a tile different from the number displayed in the test?
- How to change the background color and/or image of a page in a course player?
- I am unable to take a test, when i click the launch button a pop-up error appears "You cannot run the test when status is exempt"
- False answer is reflecting in the response analysis when correct answer is selected in an Assessment Test
- How to restore/change the login page, footer and favicon