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Janison Knowledge Base
Knowledge articles for your Janison Learning Product
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How do I remove a tag from appearing in the Tags dropdown of a Catalogue Item?
How to restrict a group to access a Catalogue Item base on its provider?
Learner with cancelled enrolment is being re-enrolled due to User Enrolment Rules
Why are some of our user managers do not receive an email notification when a learner submits an assignment?
We would like to setup a pop-up question that appear whenever a learner selects a session. And how do we run a report to know their answers?
Why are users not receiving an email notification of a successful enrolment in a self-enrolment course?
Author’s name does not appear when I browse a Catalogue Item in Browse Learning
Why are we not receiving email notifications when someone comments or posts in the discussion forum, even when the email notifications are enabled
Why are learners seeing a ‘Not Attempted, 100% Completed’ in some of their completed assets?
Why does the data in the “Modified On” column keep changing when I run a Customisable Report on the ‘User Entity’?
How do i prevent a user from selecting a Session in a Learning Event?
How can I stop an old discussion forum from appearing when I access a Catalogue Item?
How do we put an image in the Learning Objective of a Catalogue Item?
Why is the number of attendees different when viewed from Manage Session to when viewed from Mark Attendees?
Unable to move a user to another session, an error "No incomplete progress record found for event to assign session" appears
Error "Failed to enrol user" occurs when doing an Import Attendees in a Session
If I change the content of the SCORM learning assets, will it affect the progress of existing enrolments?
Which setting would give a marker the option to allow a student to resubmit their assignments?
Why are the number of questions displayed on a tile different from the number displayed in the test?
How to change the background color and/or image of a page in a course player?
I am unable to take a test, when i click the launch button a pop-up error appears "You cannot run the test when status is exempt"
False answer is reflecting in the response analysis when correct answer is selected in an Assessment Test
How to restore/change the login page, footer and favicon