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Janison Knowledge Base
Knowledge articles for your Janison Learning Product
New articles and comments
How do I remove a tag from appearing in the Tags dropdown of a Catalogue Item?
Learning asset is showing “Progress does not exist. No upcoming enrolment”
Google Calendar doesn't show the Title and details of the Session
What is the upload max cap when uploading different file types in Design Menu?
Authentication - Fix the issue on encountered error when signing out to CLS
Tests and Surveys - How to take a deep copy of an assessment module?
How to remove recipients from a Scheduled Job?
Enrolment - How to swap user for a test enrollment to another test enrollment
Can we repost expired sticky note by editing the original expiry date?
How to remove progress indicator on a SCORM course?
Why am I getting errors when importing Group Membership?
What does “Your Connection is not Private” error message mean?
What is the purpose of the Keywords area in the creation of SCORM asset?
How to enable “Enrolment Group Membership” on a catalogue item template
What is Advanced CSS and its purpose in CLS?
How to combine the enrolment of two accounts to one account?
How to add a filter to exlude inactive profiles from appearing in an existing report?
How to restrict a group to access a Catalogue Item base on its provider?
Learner with cancelled enrolment is being re-enrolled due to User Enrolment Rules
Why are some of our user managers do not receive an email notification when a learner submits an assignment?
We would like to setup a pop-up question that appear whenever a learner selects a session. And how do we run a report to know their answers?
Why are users not receiving an email notification of a successful enrolment in a self-enrolment course?
Author’s name does not appear when I browse a Catalogue Item in Browse Learning
Why are we not receiving email notifications when someone comments or posts in the discussion forum, even when the email notifications are enabled
Why are learners seeing a ‘Not Attempted, 100% Completed’ in some of their completed assets?
Why does the data in the “Modified On” column keep changing when I run a Customisable Report on the ‘User Entity’?
How do i prevent a user from selecting a Session in a Learning Event?
How can I stop an old discussion forum from appearing when I access a Catalogue Item?
How do we put an image in the Learning Objective of a Catalogue Item?
Why is the number of attendees different when viewed from Manage Session to when viewed from Mark Attendees?